The Art of Listening: Part 2
I love telling the story I am about to tell you. I have told it before and I will tell it again. It’s one of those simple tales that contains so much wisdom in it that you find something new every time you look at it.
You're viewing all Dan's posts about ‘Chick-fil-A’
It’s All Personal
“It’s just business, it’s not personal.” You hear that sometimes when people have to make unpleasant decisions or do things that are a little uncomfortable.
I’ve learned over the years, as both an employee and an employer, that it’s simply not true.
Be Our Guest
“Be our guest, be our guest, put our service to the test,” are the lyrics the household items belt out in the famous Disney movie, “Beauty & the Beast.” And although we didn’t sing that song these last few weeks, that spirit was certainly alive and well with the launch of the new Spicy Chicken Sandwich.
The Difference Between Locating and Cultivating
Who will lead Chick-fil-A in 10 years? In 50 years? In 100 years?
These are the kind of questions I think about everyday
A Mighty Lesson from Jim Collins
Last week I had the tremendous opportunity to be part of the Chick-fil-A Leadercast. A leadership conference simulcast to hundreds of locations, it was a one-day event that greatly challenged and inspired me. One of the sessions I particularly enjoyed was led by Jim Collins.
There Is Such A Thing As A Free Lunch
We’ve all heard the famous adage about free lunches: “There’s no such thing as a free lunch.” But last week Chick-fil-A had the chance to prove that theory wrong for thousands of people.
Relationships & Receipts
I think a lot about these two words. On the one hand, as one of the leaders of Chick-fil-A, receipts are something I spend a lot of time on. On the other, as a father and a husband, relationships are constantly on my mind. Recently, I’ve had the opportunity to learn a lot about how these overlap.
LIVE. LOVE. LEAD. Orlando
Last week, I had the opportunity and privilege to host two events in the Orlando area called “LIVE. LOVE. LEAD.” The events focused on issues close to my heart: living well, loving completely and leading through serving.
